Privacy & Security

Privacy Policy

We respect each site visitor’s right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.

A user can browse our website without telling us who you are or revealing any personal information about yourself. Visitors and/or members are not required to complete our registration form in order to use our website. For each visitor to our website, our web server automatically omits the recognition of information regarding the domain or e-mail address to ensure your privacy.

PERSONAL INFORMATION

A visitor can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it. You chose to register to our website using your personal information.

In addition, Hello Health does not share any personally identifiable information of any individual with any third party unrelated to Hello Health, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.

 

Registration Forms

Our website contains forms through which users can register for specific service. In some cases, telephone numbers, email addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses are required to process payments if deemed necessary.

After you fill out a form, we may contact you with follow-up information. We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required to by law or as necessary to process payment information). We do not save this personal information for any other reason.

 

Email

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from Hello Health asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

User Name and Password

In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

NON-PERSONAL INFORMATION

Hello Health collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.

IP Addresses

The Web server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.

Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

 

SECURITY OF YOUR INFORMATION

Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet.

Hello Health periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. Hello Health has in place a security program that seeks to mitigate this risk substantially.

.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement. As our business evolves and expands, we will continue to implement new technologies to improve the services and features we provide. This privacy policy will be updated to reflect these changes. The use of information that we gather now is subject to the privacy policy in effect at the time of use. It is your responsibility to review our privacy policy for changes.

 MEDICAL DISCLAIMER

If this is a medical emergency, please immediately call hospital emergency service to get prompt medical attention. Do not rely on electronic communications or this website for assistance in regard to your immediate, urgent medical needs. This website is not designed to facilitate medical emergencies. Hello Health cannot guarantee response times if you choose to use this website in the event of a medical emergency.

 

CONFLICT RESOLUTION

We are committed to resolving disputes within 24-48 hours. If you have any questions, please contact us at: +91 22 40167271-72 or +91 8080-566-686